Microsoft Dynamics 365
BUSINESS CENTRAL
ERP-CRM global leader for
small and medium-sized enterprises.
Here is why.
ERP-CRM global leader for
small and medium-sized enterprises.
Here is why.
Dynamics 365 Business Central has a very broad functional coverage, but can be used in stages, both at the "horizontal" level (breadth of the functional perimeter) and at the "vertical" level (level of managed complexity of processes). In particular, it is not only an ERP, but also contains a complete suite of CRM (marketing, sales, after-sales service), an Advanced Warehouse, a Demand Planner, as well as a very wide range of "standard apps" created by Microsoft Partner companies (such as Action Network) and certified by Microsoft itself
Dynamics 365 Business Central manages all the possible "multies" of the company (multi-company, multi-country localization, multi-currency, multi-language, multi-location, multi-dimensional analysis management). So its database is already natively ready for Business Intelligence analysis, with the Microsoft Power BI tool that is natively integrated, but also with any other third-party vendor solutions.
Dynamics 365 Business Central, like all real ERPs, allows you to parametrically manage functions, i.e. it allows each company to "model" processes based on specific needs, significantly reducing the use of software customizations. 365 BC also has a high-performance software development environment, which allows on the one hand to completely preserve the standard software from external "pollution", and on the other hand to to easily create customization "extensions" / apps / interfaces.
Dynamics 365 Business Central can be used by companies with multiple technology platform alternatives (core hardware/software/security services):
Dynamics 365 Business Central puts People at the center of the Processes, thanks to the possibility of each User to freely configure their own "dashboard" for accessing the system (features, graphs, to-do-list) by choosing one of the "typical functional roles" already present in the system (Purchasing Manager, Sales Manager, Logistics Manager, Treasury Manager, etc.) and possibly customizing it based on their specific needs.
Dynamics 365 Business Central allows you to have "certain" and "contained" implementation times and costs. But it also has a low TCO (total cost of ownership) index, which indicates what the overall life cycle cost of the product is. This indicator is very important, because the statistics of ERP systems say that the entire maintenance phase of the system is worth at least 4-5 times the initial cost of the project, so a solution that doesn't require any special routine maintenance significantly lowers the total cost in the long run.
Forrester Consulting, a leading market research and consulting firm, has highlighted that Microsoft Dynamics 365 Business Central produces a 172% return on investment over three years, with more than 18% optimization of the company's core processes. This, but not only this, justifies the election of Business Central by Forbes Advisor (an authoritative US research company) as the best ERP for Medium and Small Companies.
Dynamics 365 Business Central manages over 50 Country Localizations, which incorporate the regulations and operating practices of specific business contexts. In addition, each individual User can work in the language that suits them best, regardless of the country of their company.
365 Business Central natively integrates with all Microsoft 365 "apps", exploiting all their features in a synergistic way. Microsoft is the only player in the world that can provide customers with a complete and integrated portfolio of Business Solutions.
365 Business Central is making major investments in AI technology, which is the real challenge of the future. With its support, it is already possible to automate repetitive tasks, improve customer service, anticipate business criticalities and improve decision-making. And in each subsequent "release" of the solution, there will be a further significant step forward.
It is an extensive suite of apps/add-ons that extend the “value chain” of Microsoft Dynamics 365 Business Central in the areas of Administration & Finance, Management Control and Operations
Action is a market leader in all business sectors that have the Project as a fundamental process of their business, and for these it has created special add-ons/apps on the Dynamics 365 Business Central platform
The unique support of Action’s Consultants, who offer high organisational, application, technological, and methodological skills.
